Finance & Payments · Synthetic Property 1
Refunds, Chargebacks & Disputes Run refunds, chargebacks and payment disputes as controlled financial operations
Open chargebacks, soonest deadline first. Platform AI assembles the packet from the folio, signed registration card, ID check and guest messages; a person checks it and submits.
Number Reason Received Respond by Amount Status Evidence CB-0001 13.1 Cardholder says the stay was not provided Oct 27 2026-11-04 $835.00 Open Ready
CB-0001 · 13.1 Cardholder says the stay was not provided ✕ Respond by 2026-11-04 (5 days left). Evidence is ready to submit.
Status Open
Amount $835.00
Received 2026-10-27
Respond by 2026-11-04
Outcome posted Evidence Chargeback CB-0001: reason 13.1 Cardholder says the stay was not provided Disputed $835.00, received 2026-10-27, respond by 2026-11-04 Reservation C-SYN-01-00022: 2026-10-24 to 2026-10-27, booked via Direct, status Checked Out Guest Noel Testwell; ID manual verified (Passport) Registration card signed by Noel Testwell at 2026-10-24T15:30:00.000Z (terms 2026-10, signature hash 8827f133e46daccf…) Folio F-SYN-01-00023: 13 lines, charges $835.00, paid $835.00 Prepared by Riley Brookside 2026-10-28 15:40
Actions Attach document Accept chargeback Record outcome History 2026-10-28 15:40 chargeback.evidence · Riley Brookside 2026-10-28 15:40 chargeback.posted · Riley Brookside 2026-10-28 15:40 chargeback.create · Riley Brookside