Finance & Payments · Synthetic Property 1
Refunds, Chargebacks & Disputes
Run refunds, chargebacks and payment disputes as controlled financial operations
Chargebacks
1
Per 100 card payments
2.50
Won of decided
—
Open without evidence
0
Disputes by reason. Signed registration cards, verified ID and guest messages are what win most disputes; reasons that keep losing point at the step to tighten at check-in or booking.
| Reason | Count | Won | Lost or accepted | Without evidence | Amount |
|---|---|---|---|---|---|
| 13.1 Cardholder says the stay was not provided | 1 | 0 | 0 | 0 | $835.00 |