Admin, Security & Settings · Synthetic Property 1

External Systems & Add-ons

Customer-configurable optional connections and paid add-ons.

Marketplace Connections Setup Guide Credentials Mapping Tests Health Operations Entitlements API Keys & Webhooks Usage

Marketplace

Every connection is optional. Internal features work fully without them; a connection becomes Connected only after a passing test.

External system	What it does	Status
External PMS	Reservations; guests; stays; rooms; rates; folios; payments/references; reports	Not Connected	Set up
External Payment Provider	Tokens; authorizations; captures; refunds; disputes; settlements	Not Connected	Set up
External Booking Channel	Rates; availability; restrictions; reservations; changes; cancellations	Not Connected	Set up
External Door-Lock System	Credential request; room/stay; expiry; vendor result	Not Connected	Set up
External POS	Orders; payments; room charges; revenue; tax	Not Connected	Set up
External Accounting System	Chart mapping; journals; invoices; payments; balances	Not Connected	Set up
External Payroll Provider	Workers; earnings; deductions; taxes; payroll results	Not Connected	Set up
External Identity Provider	Users; groups; login; provisioning; revocation	Not Connected	Set up
External Email Provider	Mailbox folders; messages; replies; actions	Not Connected	Set up
External Video & Screen Sharing	Meetings; join; screen sharing; recording; transcript; participants	Not Connected	Set up
External Bank	Accounts; transactions; balances; payment status	Not Connected	Set up
External Tax Service	Rates; rules; returns; jurisdiction content	Not Connected	Set up
External E-Signature / Trust Service	Agreements; authentication; signatures; notary evidence	Not Connected	Set up
External AI Provider	Model inference; tool support; usage	Not Connected	Set up
External Market / Benchmark Data	Rate shop; demand; events; benchmarks	Not Connected	Set up
External Construction / Telematics	Projects; cost data; equipment location/use; schedules	Not Connected	Set up
External Benefits Carrier / HR Services	Plans; enrollment; eligibility; carrier files	Not Connected	Set up
External Shipping / Delivery	Labels; tracking; courier status	Not Connected	Set up
External Review Platform	Reviews; ratings; responses	Not Connected	Set up
External Investor Verification / KYC	Identity; accreditation; entity checks	Not Connected	Set up
External IoT / Building Systems	Sensors; energy; equipment alarms	Not Connected	Set up
External Guest Messaging (SMS/messaging)	SMS/messaging send and receive; delivery status; opt-out	Not Connected	Set up
External Marketing Delivery	Campaign send; delivery; unsubscribes	Not Connected	Set up
External Fraud / Identity Service	Fraud scores; device signals; identity checks	Not Connected	Set up
External Badge / Sign-In Hardware	Badge reads; tap sign-in	Not Connected	Set up
External Payment Terminals / POS Hardware	Card terminals; printers; kitchen displays; kiosks	Not Connected	Set up
External Job Board / Background Check	Job postings; applications; background checks with consent	Not Connected	Set up
External Government Guest Reporting	Guest-registration submissions and confirmations	Not Connected	Set up
External Customer-Managed Keys	Customer key vault for tenant encryption keys	Not Connected	Set up
External Security Event Export (SIEM)	Audit and security events to the customer's security monitoring	Not Connected	Set up
External Mobile Device Management	Device enrollment, remote wipe, kiosk lockdown	Not Connected	Set up
External Malware Scanning	Additional file scanning and threat signals	Not Connected	Set up
External Issue Tracker / Helpdesk	Feedback submissions, status and replies	Not Connected	Set up
External DNS / Certificate Service	Domain records and certificate issuance	Not Connected	Set up
External Monitoring / Paging	Alerts, on-call paging and status	Not Connected	Set up
External Calendar	Calendar sync and availability	Not Connected	Set up
External Learning Content	Courses and completion records	Not Connected	Set up
External Risk Intelligence	Vendor risk and sanctions signals	Not Connected	Set up
External Data Transfer / Archive	Export packages and long-term archive	Not Connected	Set up
External Remote Support	Remote control/support sessions (separate, stricter permissions than screen sharing)	Not Connected	Set up
External Public Web Search	Public web search for Platform AI, only through the privacy gate (no personal, financial or restricted data leaves)	Not Connected	Set up
External Document Storage (SharePoint-class)	Mirror approved documents to the customer's own document store and read back links; the platform library stays the record	Not Connected	Set up
External PDF Markup / Review (Bluebeam-class)	Open a document in the customer's own markup tool and bring the marked-up copy back as a new version	Not Connected	Set up
External PDF Editing / Sign (Adobe-class)	Edit or sign a PDF in the customer's own Adobe account and bring the result back as a new version	Not Connected	Set up
External Construction Project Management (Procore-class)	Share approved drawings, RFIs and submittals with the customer's own project system and read status back	Not Connected	Set up
External E-Signature Provider (DocuSign-class)	Send a document for signature through the customer's own provider account and receive the signed copy and certificate	Not Connected	Set up