Property Operations · Synthetic Property 1

Guest Service, Reviews & Recovery

Handle guest requests, problems, online reviews and service recovery in one place.

RequestsProblemsRecoveryReviewsResponsesFollow-UpLost & FoundHistory
Occupancy
74.3%
Arrivals
10
Departures
10
In House
22
ADR
$215
RevPAR
$160
Today's Revenue
$2,586
Log problem
NumberGuest or roomCategoryWhatSeverityAssignedStatus
GP-SYN-01-00004Parker Fictor · Room 107Service2-star review on Review site A: Noisy nightCriticalUnassignedOpen
GP-SYN-01-00002Parker Pretendo · Room 201NoiseLoud music from the room next door after 11 pmCriticalUnassignedResolved
Problems · Guest Service, Reviews & Recovery · Hospitality Operating System